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QUESTION:
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Is this for real, only $12.95 a
month for alarm monitoring? |
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ANSWER:
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It’s as real as it gets. Our
normal monthly monitoring
rates are only $12.95*, and there is no requirement for a large
up front annual payment or even a credit check. The $12.95 per month rate is paid quarterly with Credit Card or Bank Draft. |
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QUESTION:
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I’m now paying about 3 times that amount!
How do you do it and what’s the catch? |
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ANSWER:
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There are NO Gimmicks, NO Tricks
and NO Catch, ever. Fact is, most alarm companies mark up
their monthly charges by 600 to 1000%.
DFW Alarm believes
that by reducing the cost of alarm monitoring to the general consumer,
monitoring becomes more affordable to home and business owners. This
reduced cost enables many more people to take advantage of our service. |
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QUESTION:
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At that price how can you possibly provide
the same service as the other companies? |
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ANSWER:
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That’s a good question. We can provide this service by doing a large volume
by invoicing quarterly with direct payment on a credit card or ACH
(bank draft), by
careful negotiation of all wholesale rates, and by keeping overhead low. We
are a privately owned company that watches every penny, just like
you do! And we keep all of our monitoring contracts in house, never
selling them or your privacy. That would be a grave disservice to people
who put their trust in us.
DFW Alarm’s
Central Alarm Monitoring Station is a fully certified, UL Listed facility,
licensed by the Texas Commission on Private Security and the Texas State
Fire Marshal with a branch located right here in the Lone Star State. The Monitoring Station is fully staffed 24 hours
a day by trained professionals whose number one job is to take care
of you, the customer. You will always enjoy the fast service and courteous
treatment you rightly deserve. |
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QUESTION:
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Can you monitor the system I already have
in my home? |
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ANSWER:
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If you own your system, in most cases,
yes! There are a few systems that we are unable to immediately monitor,
such as the older technologies and some "proprietary" systems. We can
tell you over the phone if you can take advantage of our offer right
away. Our fully trained and state registered alarm technicians will
come to your home or business to program and fully test your systems
in less than an hour. We also provide updates using the newest technology
for a specially discounted rate for our customers. |
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QUESTION:
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What if I don’t have a system now? Can
you provide one? |
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ANSWER:
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DFW Alarm offers
a full line of security products and we pride ourselves on the new systems
we install. Having over 30 years in the alarm industry assures you that
your new
DFW Alarm
system will be the best available to fit your needs. Once we install
a new system for you, it becomes yours immediately. We don’t lease you
a system or lock out the programming. NO Gimmicks, NO Tricks, NO
Catch. |
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QUESTION:
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What type of equipment do you carry? |
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ANSWER:
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DFW Alarm is an
authorized dealer for Ademco / Honeywell, GE Security, DSC, and
Paradox. Ademco / Honeywell is the oldest, most
experienced manufacturer of security products and is under the
ownership of Honeywell. Availability, reliability, cost
effectiveness and innovation are their keys to the company's
longevity. In order to fit special security and fire applications. |
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QUESTION:
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What is the warranty policy on your systems
and how much extra must I pay for the peace of mind of an extended warranty
offer? |
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ANSWER:
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At
DFW Alarm we take
care of our customers by offering an initial 12 month part and 90
day labor warranty, and we extend the manufacturer's part warranty
for another 12 months as long as you're a monitored customer. We also
offer attractive service plans. |
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QUESTION:
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I’m renting the home where I’m living.
Can you put a system in for me? |
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ANSWER:
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With the property owner’s permission,
we can install a state-of-the-art system that you can take with you
if you ever relocate.
DFW Alarm or any
other qualified alarm dealer can then re-install the system in your
new home, apartment or business. |
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QUESTION:
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What about the billing? How do I pay? |
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ANSWER:
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You can use your MasterCard, Visa,
Discover, or check
to pay for a new system. Monitoring customers have the option
to pay quarterly, semi-annually or annually. Monitoring
payments are drafted quarterly from your Credit Card or Checking
Account. |
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QUESTION: |
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How do I know that you’ll be around in
the future? |
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ANSWER: |
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We're here to stay!
DFW Alarm is licensed
by the Texas Commission on Private Security and the Texas State Fire
Marshal. We are fully committed to our customers and are very active
within our community.
DFW Alarm is a participating
member of the Flower Mound Chamber of Commerce, Lewisville Area
Chamber of Commerce, and we have served as
officers and committee members in the North Texas Alarm Association
and the Texas Burglar and Fire Alarm Association. On a personal level
we are active members of the South Central Bloodhound Association, American
Bloodhound Club, Texas Antique Airplane Association, Classic Bonanza
Association, American Bonanza Society, Aircraft Owner’s and Pilot’s
Association, Experimental Aircraft Association and the World Beech Association.
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QUESTION:
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Does Internet based phone service like
VOIP cause a problem? |
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ANSWER:
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At this time your alarm system will not properly report an emergency or activation if you are using VOIP and other Internet phone systems. |
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QUESTION: |
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Can I Have An Alarm System Without A Phone Line? |
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ANSWER: |
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Yes! We can monitor your alarm system using the newest digital cellular service, specifically designed for alarm transmission data. Click here for more
information. |
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